Set 12 Pieces Amazonia Green

Canoa Homeware Collections does not make exchanges.

Item returns are accepted within a period of 15 days after receiving the order.

Consult in detail all the conditions in the section "Exchanges and Returns / Shipping & Returns" at https://www.canoa-homeware.com/en/termosecondicoes

DELIVERY TIMES

CANOA HOMEWARE COLLECTIONS orders are shipped after the preparation of the shipment, which usually takes 1-2 business days after payment confirmation.

Shipment Preparation - 1-2 business days

Delivery Time (after shipment):

Portugal (Mainland) - 1-2 business days

Madeira and Azores - 7-15 business days

Peninsular Spain - 2-5 business days

Balearic and Canary Islands - 3-5 business days

Germany, Netherlands, Luxembourg, Belgium, France (except islands), Italy (except islands) - 2-5 business days

Denmark - 3-7 business days

For more detailed information on "Delivery Times," please refer to the "Delivery time and Locations" section on the page https://www.canoa-homeware.com/en/envioseprazosentrega

SHIPPING COSTS

Shipping costs will be added during the purchase process and vary according to the order value and delivery location. They are calculated according to the following table:

Portugal (Mainland)

Purchase Value: €0 to €75 - Shipping Cost - €5.00

Purchase Value: over €75 - Shipping Cost - Free

Portugal - Azores and Madeira

Purchase Value: any value - Shipping Cost - €17.00

Peninsular Spain

Purchase Value: €0 to €75 - Shipping Cost - €6.00

Purchase Value: €75 to €200 - Shipping Cost - €9.00

Purchase Value: over €200 - Shipping Cost - Free

Balearic and Canary Islands

Purchase Value: €0 to €75 - Shipping Cost - €22.00

Purchase Value: €75 to €200 - Shipping Cost - €50.00

Purchase Value: €200 to €400 - Shipping Cost - €90.00

Purchase Value: €400 to €600 - Shipping Cost - €180.00

Purchase Value: €600 to €1000 - Shipping Cost - €240.00

Purchase Value: over €1000 - Shipping Cost - Free

France (except islands), Germany, and Italy (except islands)

Purchase Value: €0 to €75 - Shipping Cost - €12.00

Purchase Value: €75 to €300 - Shipping Cost - €15.00

Purchase Value: over €300 - Shipping Cost - Free

Netherlands, Luxembourg, Belgium, Denmark

Purchase Value: €0 to €75 - Shipping Cost - €13.00

Purchase Value: €75 to €300 - Shipping Cost - €18.00

Purchase Value: over €300 - Shipping Cost - Free

For more detailed information on "Delivery Charges," please refer to the "Delivery Charges" section on the page https://www.canoa-homeware.com/envioseprazosentrega

Manufacturer Information:

Terrafina – Stoneware by Ceramirupe products are produced in porcelanic stoneware, from the finest available natural resources, they have a high resistance to thermal shock (up to 180ºC) and withstanding a range of temperatures (between -20ºC and 200ºC). All Terrafina – stoneware by ceramirupe products comply with international food safety standards. They do not contain cadmium or lead.

Overall, our products are:

• Are microwave safe (except products with gold, silver or platinum decors)
• Oven safe (up to 220º)
• Dishwasher safe
• Fridge and freezer safe
• Scratch resistant when using cutlery

Care and Use:

• Before first use, wash and dry your items;
• If using the dishwasher, always allow the wash cycle to reach its end before removing the items;
• Avoid placing hot items on cold or wet surfaces. Use a heat resistant trivet;
• Avoid putting items into a preheated oven directly from the fridge or freezer. Defrosting and heating should be done gradually;
• When using your item in the oven, place them in the centre of the oven on a rack;
• Avoid placing your items directly on top of heat sources such as flame or electric stoves and cooktops;
• When using the dishwasher, avoid placing your items in direct contact with others;
• We recommend hand washing larger and/or more delicate items;
• Avoid dragging and sliding the items on/over each other so as not to scratch the surface.

Should your items have gold:

• Avoid storing your pieces inside their packages, to avoid gold oxidation;
• In case of oxidation, you can clean your item with a soft, dry flannel and/or with a mild metal cleaning product (before use, we recommend that the cleaning product be tested on a small area of your item). Wash and dry thoroughly to remove traces of the cleaning product.
• Avoid using items with gold in the microwave. As gold is a metal, it may give off sparks when in contact with your microwave’s electromagnetic radiation and in turn, damage your equipment.
• We recommend hand washing the items with soft sponge or pad and mild detergents.
• If you choose to wash in a dishwasher, we recommend using short cycles at low temperatures.